Customers Service

Sawa Hair always believes in the joy of cooperation. Our corporate culture retains a large number of outstanding employees, enabling us to use our values to provide quality services to customer service.Our core team comes from different educational and social backgrounds. This highly diversified and motivated staff includes: cosmetology and the beauty industry in general, design, fashion, law, finance, marketing, communication, education, sales and non-profit leadership. We would love to know your opinions or suggestions on our products, or questions about orders or delivery. You can contact us via email, phone. The working hours of the customer service team of Sawa Hair are from 9 am to 5 pm from Monday to Friday. pre-sale service 1.Describe truthfully---we answer all customer questions patiently and honestly. 2.Online 24 hours---We will reply you within 12 hours to save you more time for ordering. 3.include as much information about your order so that we can assist you more efficiently. After Sell Service 1.If you have any questions about hair, please contact us as soon as possible. We will try our best to help you solve all problems. 2.Reasonable return policy 3.Professional after-sales service---perfect return and exchange service and refund system to provide you with the best after-sales guarantee. Other Things 1.All products provided by Sawa Hair will be delivered by a third-party professional logistics company or courier company. If the customer is not satisfied with our service or delivery, please contact us. 2.Sawa Hair and logistics partners will bear the risk of product damage during the logistics service process. 3.After receiving the goods, it is recommended that you carefully check the appearance, quantity, accessories and other aspects of the goods 4.The Sawa Hair team will always focus on customer experience and properly handle service issues during use.

Customer Service

Email Us: sawahair@126.com

WhatsApp:+8615989127966

Add:Longtou Market, No. 222, Guangyuan West Road, Guangzhou City, China

Or you may leave a voice message with your call back number and we’ll get back to you as soon as possible.